ZARIJ Delivery Inspection & Refund Policy
IMPORTANT: Inspect Your Product Before Acceptance
To ensure the highest quality experience, you are required to carefully inspect your jewelry piece in the presence of the delivery rider before accepting and signing for the package. This is your opportunity to verify that your item is correct, undamaged, and meets your expectations.

1. If You Identify an Issue During Delivery
If you discover any physical damage, manufacturing defects, or receive an incorrect item during your live inspection:
Action: You must refuse the package immediately and hand it back to the courier rider.
Next Step: Contact our customer care team right away at +88 017 04 00 00 30 or email us at info@zarij.com .
Resolution: We will gladly arrange a swift replacement or corrective action only if the issue was verified and the product was refused at the exact time of delivery.

2. No Returns After Acceptance
Once you accept the delivery and the courier leaves, no returns, exchanges, or refunds will be accepted under any circumstances.
This strict policy applies to all situations post-delivery, including but not limited to:
Change of mind or shifting personal preferences.
Sizing, fit, or length issues.
Color variation or style dissatisfaction.
We highly encourage you to review product dimensions and descriptions carefully before purchasing, and double-check the item thoroughly upon delivery.

3. Non-Refundable Delivery Charges
All advance delivery charges paid via mobile financial services (such as bKash, Nagad, etc.) are strictly non-refundable under all circumstances.
This non-refundable policy applies to:
Refused deliveries at the doorstep.
Failed delivery attempts due to customer unavailability.
Order cancellations made after the package has been dispatched.
Change of mind before or during delivery.
Please ensure you are fully certain about your purchase details and sizing before completing your order and paying the advance delivery fee.